# How to Integrate Fluent Support with Paymattic in WordPress? > Fluent Support is a WordPress customer support ticket plugin that helps you manage customer queries on your website. Let - URL: https://paymattic.com/docs/how-to-integrate-fluent-support-with-paymattic-in-wordpress/ - Markdown: https://paymattic.com/docs/how-to-integrate-fluent-support-with-paymattic-in-wordpress/index.md - Modified: 2024-10-03 --- # How can we help you? Popular Search subscriptionstriperecurringtheuser View Categories [Paymattic](/) allows you to connect with [Fluent Support](https://fluentsupport.com/), a WordPress plugin, to enable paid customer support tickets. This article will guide you through integrating**Fluent Support**in your **WordPress** **Site** with **Paymattic**. ## Enable Fluent Support Integration # To learn how to enable Fluent Support integration, follow the steps with screenshots below – First, go to **Integrations** from the **Paymattic Navbar**, search for **Fluent Support** through the search bar, and you will get the **Fluent Support** integration module. Before starting the process, ensure you **Installed**and**Activated** the **Fluent Support Plugin** in your WordPress Site. Learn how to install and activate the [Fluent Support Free](https://fluentsupport.com/docs/how-to-install-activate-fluent-support/) or [Fluent Support Pro](https://fluentsupport.com/docs/upgrade-to-fluent-support-pro-add-on/) version. ![](https://paymattic.com/wp-content/uploads/2022/10/Install-and-Activate-Fluent-Support-scaled.webp) Once you successfully install & activate the Fluent Support plugin in your WordPress Site, you will get the Fluent Support’s **Settings Icon** on the right side, click on it. ![](https://paymattic.com/wp-content/uploads/2022/10/Fluent-Supports-settings-icon-scaled.webp) Click the **Toggle** button and your Fluent Support integration module will be enabled. ![](https://paymattic.com/wp-content/uploads/2022/10/Enabled-Fluent-Support-module-scaled.webp) ## Integrate Fluent Support into Paymattic Forms # To learn how to integrate Fluent Support into any specific Form in Paymattic, follow the steps with the screenshots below – First, go to **All Forms** from the **Paymattic Navbar**, **select**the**Desired Form**where you want tointegrate**Fluent Support,** andclick the**Pencil/Editor Icon.** ![](https://paymattic.com/wp-content/uploads/2022/10/Open-desired-form-1-scaled.webp) Once the **Editor** page opens, go to the **Integrations** tab, click the **Add New Integration** button & select **Fluent Support Integration** feedfrom the dropdown list. ![](https://paymattic.com/wp-content/uploads/2022/10/Add-new-integration-feed-dropdown-list-scaled.webp) Now, a pop-up page will appear with various settings options for configuring Fluent Support. **All the settings options mentioned in the screenshot below are briefly explained:** - **Feed Name**: Here, you can set a name according to your preference for your feed. This field is required to be filled in. - **Primary Fields**: Use all the fields under this option to properly link your Fluent Support Fields with the Form Fields. Also, you can easily select the **Value** for the **Form Fields** according to the **Fluent Support Fields** by using the **Shortcode** button. - **Create Ticket on Payment Success Only**: If you enable this option, the ticket will be generated only after successful payment is received, i.e., creating the support ticket as soon as the form is submitted with a successful payment. But if you do not enable this option, it will instantly create the ticket without checking the payment status. - **Conditional Logics**: This option allows Fluent Support integration to function conditionally based on your submission values according to your set conditional logic/s. Also, here, you can add as much conditional logic as you need by clicking the **+ Add More** button and delete any logic by clicking the **Trash Icon**if needed. To learn more, read this [Documentation](/docs/how-to-use-conditional-logic-in-form-fields-with-paymattic/). - **Enable This Feed**: Check this option, to ensure this integration feed remains enabled, and all the actions of this feed function properly. Once the setup is done, finally, click the **Create Fluent Support Feed** button. And, your Fluent Support will be integrated into this specific form! ![](https://paymattic.com/wp-content/uploads/2022/10/Add-New-Fluent-Support-Integration-Feed-page.webp) After successful Integration, now you will see that your **Fluent Support Integration Feed** has been added here. You can modify your feed anytime by clicking the **Pencil Icon** and delete it by clicking the **Trash Icon**. Also, you can disable or enable this feed anytime by clicking the **Toggl**e button if needed. ![](https://paymattic.com/wp-content/uploads/2022/10/Added-Fluent-Support-Integration-Feed-scaled.webp) ## Preview of Integrated Fluent Support # Here, you can see the preview of the opened tickets of Fluent Support through the Form entries that I set up during the integration. ![](https://paymattic.com/wp-content/uploads/2022/10/Prview-of-Fluent-Support-tickets-scaled.webp) This way you can easily integrate Fluent Support with Paymattic! If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [@support team](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/). 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How can we help? ## How can we help? Updated on October 3, 2024 [How to Integrate Google Sheets in WordPress with Paymattic?](/docs/integrate-google-sheets-in-wordpress-with-paymattic/)[How to Integrate Webhook in WordPress with Paymattic?](/docs/how-to-integrate-webhook-in-wordpress-with-paymattic/) Powered by [BetterDocs](https://betterdocs.co)